Desktop Apps for Windows and Mac. Plantronics Status Indicator Companion. Mobile Apps for iOS and Android. Poly Elara 60 App. Add a comment. Active Oldest Votes. If your laptop manufacturer doesn't list any drivers, do this: Open device manager Open the properties for "generic bluetooth radio" Copy the "Hardware ID" into Google and do a search but don't download anything yet!
This should tell you what the device is called, e. Dell After it's installed, go open the device you already paired and you should see better options. Improve this answer. Michael Haren 2 2 gold badges 12 12 silver badges 24 24 bronze badges. Ignacio Vazquez-Abrams Ignacio Vazquez-Abrams k 8 8 gold badges silver badges bronze badges.
Run the executable that installs the driver. I did that. I installed everything dell has for my laptop and the device maker plantronics has.
It pairs now but no further Then try the website of the Bluetooth device manufacturer itself. What are the IDs of the Bluetooth device? Show 2 more comments. HeadsetsDirect HeadsetsDirect 11 2 2 bronze badges. This simply is not true Anonymous Anonymous 9 1 1 bronze badge. Community Bot 1. The Overflow Blog. Stack Gives Back Safety in numbers: crowdsourcing data on nefarious IP addresses. Featured on Meta. Regarding Method 2. I checked and Show Disabled Devices is checked.
The headset now shows up as an option in the Playback and Recording tabs. I was able to select it and set it as the default device, tested the VoIP phone and it all works!! I was about to give up on the VoIP phone.
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